Commvault Cloud SaaS(formerly Metallic) Status Page

All Systems Operational

Web Portal Operational
West Europe Operational
REST API Operational
East US2 Operational
Reports Operational
West Europe Operational
Usage & Metering Operational
West Europe Operational
Active Directory Operational
France Central Operational
West Europe Operational
Switzerland North Operational
South Africa North Operational
Dynamics 365 Operational
West Europe Operational
France Central Operational
Switzerland North Operational
South Africa North Operational
Database Operational
South Africa North Operational
Switzerland North Operational
West Europe Operational
France Central Operational
Endpoint Operational
West Europe Operational
South Africa North Operational
Switzerland North Operational
France Central Operational
File & Object Operational
France Central Operational
North Europe Operational
South Africa North Operational
Switzerland North Operational
West Europe Operational
Office 365 Operational
France Central Operational
Switzerland North Operational
West Europe Operational
South Africa North Operational
SalesForce Operational
West Europe Operational
South Africa North Operational
Switzerland North Operational
France Central Operational
VM & Kubernetes Operational
France Central Operational
West Europe Operational
South Africa North Operational
Switzerland North Operational
North Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Weekly Scheduled maintenance May 24, 2025 03:00-04:00 UTC

We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Posted on May 22, 2025 - 07:01 UTC
May 23, 2025

No incidents reported today.

May 22, 2025
Resolved - This incident has been resolved.
May 22, 01:54 UTC
Monitoring - A fix has been implemented and the Office 365 backup jobs are now running smoothly. Our team is actively monitoring the jobs to ensure continued performance and reliability. Thank you for your patience and understanding as we worked to resolve the issue. We will share further updates if necessary.
May 21, 09:34 UTC
Identified - We are currently rotating client secrets for Office 365 backup jobs, which may result in temporary access-related errors. Our team is actively validating the applications to ensure everything resumes normal operation as quickly as possible. Thank you for your patience.
May 21, 02:10 UTC
May 21, 2025
May 20, 2025

No incidents reported.

May 19, 2025
Resolved - This incident has been resolved
May 19, 15:52 UTC
Monitoring - A fix has been implemented, and we are currently monitoring the system to ensure continued stability.
Thank you for your patience and understanding as we worked to resolve the issue. We will provide further updates if necessary

May 18, 04:52 UTC
Investigating - We are currently experiencing an issue where the "Generate PIN" feature does not trigger the expected email containing the PIN information. Our team is actively working to resolve the issue. Thank you for your patience and understanding. We will share further updates as they become available.
May 17, 14:55 UTC
May 18, 2025
May 17, 2025
Completed - The scheduled maintenance has been completed.
May 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
May 15, 07:01 UTC
May 16, 2025
Resolved - This incident has been resolved.
May 16, 01:26 UTC
Monitoring - This is to inform you of a change to our previously scheduled system maintenance. We are preponing our regular scheduled maintenance window.

The maintenance will now take place on:
5/15/2025 at 8pm UTC

During this window, you may experience a brief period of unavailability or reduced performance of our SaaS platform.

We understand that any downtime can be inconvenient. We appreciate your understanding as we work to improve our systems and provide you with a reliable and enhanced experience.

May 15, 01:30 UTC
May 15, 2025
May 14, 2025
Resolved - This incident has been resolved.
May 14, 22:24 UTC
Monitoring - We identified an issue with one of our web servers that impacted Command Center logins for some customers. The issue has been resolved, and performance has been fully restored.

We are actively monitoring the environment to ensure continued stability. Thank you for your patience and understanding

May 14, 09:17 UTC
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
Completed - The scheduled maintenance has been completed.
May 10, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 03:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
May 8, 07:01 UTC
May 9, 2025

No incidents reported.