Threatwise Services
Investigating - ThreatWise services are temporarily unavailable. Our team is actively working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Oct 21, 2026 - 18:16 UTC
Exchange Online Backup Failures (Forbidden Errors)
Investigating - Description: We are tracking reports of "Forbidden" errors during Office 365 backups caused by a recent Microsoft Exchange Online behavior change. This affects specific tenants and mailboxes using EWS.

Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of:
Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden]

Resolution:
Additional information and steps to resolve this can be found here, https://support.commvault.com/Article/Details/KA-191556
Jun 22, 2026 - 12:14 UTC
Web Portal Operational
West Europe Operational
REST API Operational
East US2 Operational
Reports Operational
West Europe Operational
Usage & Metering Operational
West Europe Operational
Active Directory Operational
France Central Operational
West Europe Operational
Switzerland North Operational
South Africa North Operational
Dynamics 365 Operational
West Europe Operational
France Central Operational
Switzerland North Operational
South Africa North Operational
Database Operational
South Africa North Operational
Switzerland North Operational
West Europe Operational
France Central Operational
Endpoint Operational
West Europe Operational
South Africa North Operational
Switzerland North Operational
France Central Operational
File & Object Operational
France Central Operational
North Europe Operational
South Africa North Operational
Switzerland North Operational
West Europe Operational
Office 365 Operational
France Central Operational
Switzerland North Operational
West Europe Operational
South Africa North Operational
SalesForce Operational
West Europe Operational
South Africa North Operational
Switzerland North Operational
France Central Operational
VM & Kubernetes Operational
France Central Operational
West Europe Operational
South Africa North Operational
Switzerland North Operational
North Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 21, 2026

Weekly Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 03:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Oct 18, 08:02 UTC

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Weekly Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 03:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Oct 11, 08:01 UTC

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Weekly Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Oct 4, 08:02 UTC
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