We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume. Posted on
May 22, 2025 - 07:01 UTC
Resolved -
This incident has been resolved.
May 22, 01:54 UTC
Monitoring -
A fix has been implemented and the Office 365 backup jobs are now running smoothly. Our team is actively monitoring the jobs to ensure continued performance and reliability. Thank you for your patience and understanding as we worked to resolve the issue. We will share further updates if necessary.
May 21, 09:34 UTC
Identified -
We are currently rotating client secrets for Office 365 backup jobs, which may result in temporary access-related errors. Our team is actively validating the applications to ensure everything resumes normal operation as quickly as possible. Thank you for your patience.
May 21, 02:10 UTC
Resolved -
This incident has been resolved
May 19, 15:52 UTC
Monitoring -
A fix has been implemented, and we are currently monitoring the system to ensure continued stability. Thank you for your patience and understanding as we worked to resolve the issue. We will provide further updates if necessary
May 18, 04:52 UTC
Investigating -
We are currently experiencing an issue where the "Generate PIN" feature does not trigger the expected email containing the PIN information. Our team is actively working to resolve the issue. Thank you for your patience and understanding. We will share further updates as they become available.
May 17, 14:55 UTC
Completed -
The scheduled maintenance has been completed.
May 17, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
May 15, 07:01 UTC
Resolved -
This incident has been resolved.
May 16, 01:26 UTC
Monitoring -
This is to inform you of a change to our previously scheduled system maintenance. We are preponing our regular scheduled maintenance window.
The maintenance will now take place on: 5/15/2025 at 8pm UTC
During this window, you may experience a brief period of unavailability or reduced performance of our SaaS platform.
We understand that any downtime can be inconvenient. We appreciate your understanding as we work to improve our systems and provide you with a reliable and enhanced experience.
May 15, 01:30 UTC
Resolved -
This incident has been resolved.
May 14, 22:24 UTC
Monitoring -
We identified an issue with one of our web servers that impacted Command Center logins for some customers. The issue has been resolved, and performance has been fully restored.
We are actively monitoring the environment to ensure continued stability. Thank you for your patience and understanding
May 14, 09:17 UTC
Completed -
The scheduled maintenance has been completed.
May 10, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 03:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
May 8, 07:01 UTC